Frequently Asked Questions
You have questions, we have the answers.
Shipping Information
What Shipping Methods Are Available?
We ship using UPS Air service and Canada Post / USPS Postal Service only. We only ship out on our account. Please read the purchase terms and conditions regarding the import taxes and duties for your country.
How Long Will it Take To Get My Package?
We ship UPS 3 Day Air service as our standard for all purchases. Tracking links are provided for each package. All shipping estimates cannot be used as a guarantee.
How Do I Track My Order?
When your order is shipped, the UPS tracking link is emailed to you. We ship UPS 3 Day Air Service standard for all purchases.
Do I Need An Account To Place Order?
You do not need a website account but we recommend it. All orders for new accounts are pending until reviewed and confirmed by our staff.