Lumeo Premium Support
$52,740.00 USD
Covers up to 150 streams. One business day response, Chat / Email / Slack / Teams. Ongoing remote support for : Camera & Gateway onboarding, Pipeline setup, Initial analytics deployment, Dashboard setup. Reasonable use limits apply. Annual renewal.
Available as Hanwha Vision part number LUMEO-PS-PREMIUM-SUPPORT-1Y.
5 Years 4-Hour Mission Critical response with KYHD for Husky IVO 350R, Milestone part number HEMS-350R-5Y-4HMC. 4-hour on-site 24×7 hardware response plus Keep Your Hard Drive for the Husky IVO 350R 1U rack-mount appliance, five-year term, one per appliance, registered to the service tag.
5 Years Keep Your Hard Drive (KYHD) for Husky IVO 1800R, Milestone part number HEMS-1800R-5Y-KYHD. Keep Your Hard Drive: failed drives with recorded video stay on site for the Husky IVO 1800R 2U high-capacity rack-mount appliance, five-year term, one per appliance, registered to the service tag.
5 Years 4-Hour Mission Critical response with KYHD for Husky IVO 700R, Milestone part number HEMS-700R-5Y-4HMC. 4-hour on-site 24×7 hardware response plus Keep Your Hard Drive for the Husky IVO 700R 1U rack-mount appliance, five-year term, one per appliance, registered to the service tag.
5 Years Keep Your Hard Drive (KYHD) for Husky IVO 700R, Milestone part number HEMS-700R-5Y-KYHD. Keep Your Hard Drive: failed drives with recorded video stay on site for the Husky IVO 700R 1U rack-mount appliance, five-year term, one per appliance, registered to the service tag.
5 Years Keep Your Hard Drive (KYHD) for Husky IVO 350R, Milestone part number HEMS-350R-5Y-KYHD. Keep Your Hard Drive: failed drives with recorded video stay on site for the Husky IVO 350R 1U rack-mount appliance, five-year term, one per appliance, registered to the service tag.
Milestone 5 Years 4H Mission Critical w/ KYHD - 350R 
Milestone 5 Years Keep Your Hard Drive (KYHD) - 700R 
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