XProtect Incident Manager Base License (Milestone part number XPIMBL) adds XProtect Incident Manager to an Express+, Professional+ or Expert system. Incident Manager lets operators log an incident while it is happening, attach the relevant video sequences, categorise it, and generate a report and evidence export in a few clicks. It is included free with XProtect Corporate.
Who it is for
organisations that must document incidents consistently for insurers, HR, police or regulators: retail loss prevention, hospitals, transit, education, corrections and property management.
What XProtect Incident Manager gives you
- Start an incident project from live video, playback or an alarm and keep adding sequences as it develops
- Customisable incident types, statuses, categories and mandatory fields
- Automatic time-stamped activity log of who did what during the incident
- One-click report (PDF) and evidence export with the attached video
- Search and audit past incidents by type, date, camera, operator or free text
- Role-based permissions for who can create, edit and close incidents
Licensing
Requires: XProtect Express+, Professional+ or Expert.
Quantity: One per XProtect system.
Compatible editions: Express+, Professional+, Expert (included in Corporate).
This is an electronic licence. Nothing ships: the licence is issued against your Milestone software licence code (SLC) and activated in the Management Client. Perpetual XProtect licences include the first year of Milestone Care Plus; keeping Care Plus current gives you version upgrades and full trade-in value when you move to a higher edition.
Supplied and supported by a Milestone VMS Specialist
CamCentral Systems Inc. holds Milestone VMS Specialist status with XProtect Certified Integration Technician and Milestone Certified Design Engineer staff in-house. We size the licensing, design the server and storage architecture, install and commission the system, and we can custom XProtect integration development when the platform needs to do something it does not do out of the box. Larger and multi-site deployments may qualify for project pricing: request a quote, email orders@camcentral.net or call 604-876-3838 / 1-877-876-3838.
See the XProtect editions: Express+, Professional+, Expert and Corporate, or browse the full Milestone range.
Technical specifications
Key specifications: one per xprotect system; requires XProtect Express+, Professional+ or Expert; perpetual licence with 1 year Care Plus; electronic delivery. Milestone part number XPIMBL.
Licence
| Specification | Value |
|---|---|
| Product type | XProtect add-on base licence (per system) |
| Milestone part number | XPIMBL |
| Add-on | XProtect Incident Manager |
| Licence model | Perpetual, includes 1 year Milestone Care Plus |
| Quantity required | One per XProtect system |
| Requires | XProtect Express+, Professional+ or Expert |
| Compatible editions | Express+, Professional+, Expert (included in Corporate) |
| Delivery | Electronic licence, no shipping |
| Software version | XProtect 2024 R2 and later |
Frequently asked questions
Is this included in XProtect Corporate?
Yes. Corporate includes Incident Manager. Buy this licence only for Express+, Professional+ or Expert.
Is it licensed per operator?
No. One base licence per system covers all operators.
Can incident types be customised to our procedures?
Yes. Incident types, categories, statuses and required fields are all configured in the Management Client to match your standard operating procedures.
Does CamCentral install and support it?
Yes. We are a Milestone VMS Specialist in Vancouver serving Canada and the United States, with certified XProtect design and integration staff, and we offer custom XProtect integration development.
















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